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Despatch/ Internal Sales Support

Civilmart BCP Stapylton - Stapylton, QLD

Source: Gold Coast Student Jobs


Despatch/ Internal Sales Support

Permanent role 38 hrs per week

CivilMart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil infrastructure, irrigation, and the plumbing and drainage market. We manufacture and supply a comprehensive range of pre-cast concrete products, pipes, access covers, grates & wastewater systems. The CivilMart group now encompasses 14 sites spread across Victoria, Queensland, New South Wales and South Australia.

We are urgently hiring for a Despatch/ Internal Sales person at the BCP site in Stapylton Queensland. The role will support the site and sales team in building strong relationships with new and existing customers and will be primarily responsible to handle all despatch matters both inbound and outbound. A high level of customer service is essential as well as the ability to provide accurate business information whilst following company management procedures and directives. The role works towards continually developing knowledge of all products produced and sold by the site.

This is a fast-paced environment, and we are a small team, so we are looking for a versatile agile individual, who has a can-do attitude with excellent skills in logistics, administration and sales. You must be able to learn our business quickly and must have experience in a hands-on role and be able to organise and multi-task.

Key responsibilities will include:

  • Responsible for transport deliveries inbound and outbound.
  • Accurately maintain a daily transport diary accessible for all to view.
  • Liaise daily with customers to confirm next day deliveries and times.
  • Maintain freight charge spreadsheet (cost vs sell).
  • Responsible for putting inbound deliveries into stock/store.
  • Do stock counts once per week.
  • Being the single point of contact for customers and ensuring consistency in approach.
  • Actively gain good knowledge of the product range.
  • Provide quotes and complete sales orders as per agreed pricing structure and arrange delivery dates and other matters as required to finalise sales.
  • Follow up sales orders placed by Sales representatives.
  • Liaise with finance, production and intercompany distribution staff to provide internal support for Sales representatives.
  • Organise for the purchase of any non-stocked items where required for sales orders.

Role requirements:

  • Excellent logistics, planning skills, communication and people skills.
  • Determination and drive to deliver for CivilMart and its customers.
  • Ability to quickly learn about our products and markets.
  • Good business sense and a professional manner.
  • Self-starter and ability to work unsupervised.
  • Attention to detail.
  • Valid Australian Drivers License.
  • Good understanding of MS Office and sales software systems.
  • Ability to organise, plan and implement strategies for outstanding results.
  • A skilled problem solver with ability to identify actions to meet objectives.

If this sounds like you please submit your updated CV and Cover letter as soon as possible, we'd love to hear from you.

Application Deadline: 28/06/2021

Expected Start Date: 05/07/2021

Job Types: Full-time, Permanent

Salary: $53,000.00 – $60,000.00 per year


  • Day shift
  • Monday to Friday


  • logistics/ planning/ customer service: 2 years (Preferred)


  • Drivers licence (Preferred)

Work Remotely:

  • No

Opportunity Type: