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Business Improvement (INTERNSHIP)

Krystle Clear Solutions - Palm Beach, QLD

Source: Gold Coast Student Jobs



Assist Managing Director with identification and implementation of business improvement strategies, including process efficiency, automation,
organisational structure and skills analysis.

Key Duties

  • Undertake projects, in consultation / collaboration with management, to identify opportunities for increased business efficiency, develop
    strategies for improvement and implement them.
  • Areas of focus include organisational design/structure, policies and
    procedures, workflows, process improvement/automation,
    software/technology improvements and job design to match tasks with skills/passion.
  • Projects will include analysis of agreed aspects of the business to produce reports with analysis results, costings, time taken for tasks, risks and recommendations.
  • Once an opportunity for improvement is agreed upon, plan and
    undertake testing of new ideas and innovations, with a pilot project or
    agreed trials then reporting on results.
  • These projects will be developed collaboratively between the intern and the MD, to meet university assessment requirements and business needs.
  • Assist in other tasks as required.

Key Skills & Attributes


  • Genuine interest/passion for organisational efficiency and digital transformation
  • Knowledge of theory, tools and best practice for organisational design, efficiency, process automation and business improvement
  • Ability to analyse workflows & join the dots between different business processes in a SME environment; systems thinking
  • Willingness to engage in collaborative, 2-way conversations based on shared learning, and practical application of knowledge to find innovative solutions and implement them
  • Realistic & open-minded, understanding that there is more than one way to approach problems and find solutions
  • Enthusiastic & positive approach to work
  • Excellent written and spoken English
  • Willingness to undertake a range of tasks across the business & learn new skills
  • Project management skills
  • Flexibility to juggle multiple tasks and projects
  • Can-do attitude
  • Ability to self-manage & work with minimal supervision


  • Coding to produce simple automation programs
  • Experience in business process and automation (including part-time
    work in processdriven business such as McDonalds, and
    automation/coding projects undertaken at school or university)

Software/Program Knowledge

MS Office, and other custom and industry-specific software.
Training is available for custom / specialist programs. 

Company Supervisor and Reporting Relationship

Reporting to Managing Director


Unpaid internship


1 - 2 days per week, by mutual agreement.
Company hours are 8.30am to 5.00pm Monday to Friday. Hours of work can be flexible, by mutual agreement, including completion of up to 4 hours per week off-site.

Additional Information

The internship may lead to paid casual, part-time or full-time work.
KCS is an equal opportunity employer, valuing diversity and committed to
creating an inclusive environment for all employees.


Opportunity Type:

Palm Beach, QLD


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